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Galbraith, Jay R.

Designing the customer-centric organization : a guide to strategy, structure and process / Jay R. Galbraith - Jossey-Bass 2005

15039

ISBN: 9780787979195

Subjects--Topical Terms:
Customer relations - Management - Handbooks, manuals, etc
Strategic planning - Handbooks, manuals, etc

LC Class. No.: HF5415.5 / Gal

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