Yang, Kai
Design for six sigma for service / Kai Yang - McGraw-Hill 2005
17211
Service industries - Management
Six Sigma (Quality control standard)
Service industries - Quality control - Statistical methods
Quality control - Statistical methods
HD9980.5 / Yan
Design for six sigma for service / Kai Yang - McGraw-Hill 2005
17211
Service industries - Management
Six Sigma (Quality control standard)
Service industries - Quality control - Statistical methods
Quality control - Statistical methods
HD9980.5 / Yan