El-Haik, Basem
Service design for Six Sigma : a road map for excellence / Basem El-Haik, David M. Roy - J. Wiley 2005
17361
Six Sigma (Quality control standard)
Total quality management
TS156 / Elh
Service design for Six Sigma : a road map for excellence / Basem El-Haik, David M. Roy - J. Wiley 2005
17361
Six Sigma (Quality control standard)
Total quality management
TS156 / Elh