Bateson, John E. G.
Services marketing / John E. G. Bateson, K. Douglas Hoffman - 4th ed. - South-Western Cengage Learning 2011
20077
9780538476454
Professions - Marketing
Service industries - Marketing
Customer service
HD9980.5 / Bat
Services marketing / John E. G. Bateson, K. Douglas Hoffman - 4th ed. - South-Western Cengage Learning 2011
20077
9780538476454
Professions - Marketing
Service industries - Marketing
Customer service
HD9980.5 / Bat