Spenley, Paul.
World class performance through total quality : a practical guide to implementation / Paul Spenley. - Chapman & Hall 1992.
5264
Total quality management.
HD62.15 / Spe.
World class performance through total quality : a practical guide to implementation / Paul Spenley. - Chapman & Hall 1992.
5264
Total quality management.
HD62.15 / Spe.