Lovelock, Christopher H.
Services marketing / Christopher H. Lovelock. - 2nd ed. - Prentice Hall 1991.
5338
Professions - Marketing.
Service industries - Marketing.
Customer service.
HD9980.5 / Lov.
Services marketing / Christopher H. Lovelock. - 2nd ed. - Prentice Hall 1991.
5338
Professions - Marketing.
Service industries - Marketing.
Customer service.
HD9980.5 / Lov.