Denton, D. Keith.
Horizontal management : beyond total customer satisfaction / by D. Keith Denton. - Lexington Books 1991.
6722
Work groups.
Management - Employee participation.
Customer relations.
HD66 / Den.
Horizontal management : beyond total customer satisfaction / by D. Keith Denton. - Lexington Books 1991.
6722
Work groups.
Management - Employee participation.
Customer relations.
HD66 / Den.