Kurtz, David L.
Services marketing / David L. Kurtz, Kenneth E. Clow. - J. Wiley 1998.
6958
Service industries - Marketing.
Customer service.
HD9980.5 / Kur.
Services marketing / David L. Kurtz, Kenneth E. Clow. - J. Wiley 1998.
6958
Service industries - Marketing.
Customer service.
HD9980.5 / Kur.