Lovelock, Christopher H.
Product plus : how product + service = competitive advantage / Christopher H. Lovelock. - McGraw-Hill 1994.
7052
Customer service.
Competition.
HF5415.5 / Lov.
Product plus : how product + service = competitive advantage / Christopher H. Lovelock. - McGraw-Hill 1994.
7052
Customer service.
Competition.
HF5415.5 / Lov.