Anton, Jon.
Customer relationship management : making hard decisions with soft numbers / Jon Anton. - Prentice Hall 1996.
7055
Customer relations - Management - Statistical models.
Customer relations - Management - Case Studies.
HF5415.5 / Ant.
Customer relationship management : making hard decisions with soft numbers / Jon Anton. - Prentice Hall 1996.
7055
Customer relations - Management - Statistical models.
Customer relations - Management - Case Studies.
HF5415.5 / Ant.