Palmer, Adrian.
Principles of services marketing / Adrian Palmer. - 2nd ed. - McGraw-Hill 1998.
7272
Service industries - Marketing.
Service industries - Marketing - Management.
HD9980.5 / Pal.
Principles of services marketing / Adrian Palmer. - 2nd ed. - McGraw-Hill 1998.
7272
Service industries - Marketing.
Service industries - Marketing - Management.
HD9980.5 / Pal.