Beckford, John.
Quality : a critical introduction / John Beckford. - Routledge 1998.
9493
Total quality management - Case studies.
Service industries - Management - Case studies.
Manufacturing industries - Management - Case studies.
HD62.15 / Bec.
Quality : a critical introduction / John Beckford. - Routledge 1998.
9493
Total quality management - Case studies.
Service industries - Management - Case studies.
Manufacturing industries - Management - Case studies.
HD62.15 / Bec.