Wright, J. Nevan.
(The) management of service operations / J. Nevan Wright and Peter Race. - 2nd ed. - Thomson 2004.
11981
Service industries - Management.
HD9980.5 / Wri.
(The) management of service operations / J. Nevan Wright and Peter Race. - 2nd ed. - Thomson 2004.
11981
Service industries - Management.
HD9980.5 / Wri.