Stone, Douglas.
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen. - Penguin Books 2000.
12271
Interpersonal communication.
BF637 / C45Sto.
Difficult conversations : how to discuss what matters most / Douglas Stone, Bruce Patton, Sheila Heen. - Penguin Books 2000.
12271
Interpersonal communication.
BF637 / C45Sto.