Horrell, Ed
(The) kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell. - AMACOM 2006.
14108
Customer relations
Industrial relations
HF5415.5 / Hor
(The) kindness revolution : the company-wide culture shift that inspires phenomenal customer service / Ed Horrell. - AMACOM 2006.
14108
Customer relations
Industrial relations
HF5415.5 / Hor