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Telephone courtesy and customer service : be your company's lifeline to customers / (Record no. 14008)

000 -LEADER
fixed length control field	00552 a2200193 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20230607174521.0
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF5541
Item number	Fin
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Finch, Lloyd C.
245 ## - TITLE STATEMENT
Title	Telephone courtesy and customer service : be your company's lifeline to customers /
Statement of responsibility, etc.	Lloyd C. Finch
250 ## - EDITION STATEMENT
Edition statement	4th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc.	Axzo Press
Date of publication, distribution, etc.	2009
501 ## - WITH NOTE
With note	19188
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Telephone in business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Telephone etiquette
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer services
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer satisfaction
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Open Book Shelf
--	HF5541 Fin

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date received	Total Checkouts	Full call number	Barcode	Date last transaction	Date last checked out	Price effective from	Koha item type
	Lost		Damaged		HELP UNIVERSITY (HU)	HELP UNIVERSITY (HU)	New Materials Shelf	04.01.2011		HF5541 Fin	H016625	04.01.2011		07.06.2023	Open Book Shelf