Chief customer officer 2.0 : how to build your customer-driven growth engine / (Record no. 19960)

000 -LEADER
fixed length control field 00528 a2200181 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20230607213615.0
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number HF
Item number 5415.5
-- Bli
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9781119047605
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Bliss, Jeanne
245 ## - TITLE STATEMENT
Title Chief customer officer 2.0 : how to build your customer-driven growth engine /
Statement of responsibility, etc. Jeanne Bliss
250 ## - EDITION STATEMENT
Edition statement Completely rev. and expanded
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc. Jossey-Bass
Date of publication, distribution, etc. 2015
501 ## - WITH NOTE
With note 25230
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Customer relations - Management
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element Industrial management
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Open Book Shelf
-- HF 5415.5 Bli
952 ## - LOCATION AND ITEM INFORMATION (KOHA)
Date last seen 2015-09-12
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last checked out Price effective from Koha item type
          ELM LIBRARY (ELM) ELM LIBRARY (ELM) New Materials Shelf 12.09.2015   HF 5415.5 Bli H022665   07.06.2023 Open Book Shelf

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