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Customer service : career success through customer loyalty / (Record no. 20058)

000 -LEADER
fixed length control field	00542 a2200205 4500
005 - DATE AND TIME OF LATEST TRANSACTION
control field	20230607214107.0
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number	HF
Item number	5415.5
--	Tim
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number	9780133056259
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name	Timm, Paul R.
245 ## - TITLE STATEMENT
Title	Customer service : career success through customer loyalty /
Statement of responsibility, etc.	Paul R. Timm
250 ## - EDITION STATEMENT
Edition statement	6th ed.
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Name of publisher, distributor, etc.	Pearson
Date of publication, distribution, etc.	2014
501 ## - WITH NOTE
With note	25328
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Consumer satisfaction
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Customer relations
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element	Success in business
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type	Open Book Shelf
--	HF 5415.5 Tim

Holdings
Withdrawn status	Lost status	Source of classification or shelving scheme	Damaged status	Not for loan	Home library	Current library	Shelving location	Date received	Total Checkouts	Full call number	Barcode	Date last transaction	Date last checked out	Price effective from	Koha item type
					ELM LIBRARY (ELM)	ELM LIBRARY (ELM)	New Materials Shelf	02.11.2015		HF 5415.5 Tim	H022948	02.11.2015		07.06.2023	Open Book Shelf