Customer relationship management : concepts and technologies / (Record no. 20185)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00456 a2200169 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230607214138.0 |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF |
| Item number | 5415.5 |
| -- | But |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781856175227 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis |
| 245 ## - TITLE STATEMENT | |
| Title | Customer relationship management : concepts and technologies / |
| Statement of responsibility, etc. | Francis Buttle |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Name of publisher, distributor, etc. | Routledge |
| Date of publication, distribution, etc. | 2012 |
| 501 ## - WITH NOTE | |
| With note | 25456 |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations - Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Open Book Shelf |
| -- | HF 5415.5 But |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date received | Total Checkouts | Full call number | Barcode | Date last transaction | Date last checked out | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| ELM LIBRARY (ELM) | ELM LIBRARY (ELM) | New Materials Shelf | 03.12.2015 | HF 5415.5 But | H023079 | 03.12.2015 | 07.06.2023 | Open Book Shelf | |||||||
| FOUNDERS LIBRARY (S2) | FOUNDERS LIBRARY (S2) | New Materials Shelf | 03.12.2015 | HF 5415.5 But | H023080 | 03.12.2015 | 07.06.2023 | Open Book Shelf |