Customers for life : how to turn that one-time buyer into a lifetime customer / Carl Sewell and Paul Brown

By: Sewell, CarlContributor(s): Brown, PaulPublication details: Pocket Books 1990ISBN: 0671747959Subject(s): Customer services | Automobile industry and trade - Customer services - United States | Automobile dealers - United StatesLOC classification: HF | 5415.5
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