Employee identity in Indian call centres : the notion of professionalism / Ernesto Noronha

By: Noronha, ErnestoContributor(s): D'Cruz, Premilla | EBSCOPublication details: SAGE 2009ISBN: 9788132100799Subject(s): Call centers--IndiaLOC classification: HE | 8789Online resources: HELP e-Books Repository Summary: https://library.help.edu.my/
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