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Customer service : skills for success / Robert W. Lucas

By: Lucas, Robert WPublication details: McGraw-Hill 2012Edition: 6th edISBN: 9781259252945Subject(s): Customer servicesLOC classification: HF | 5415.5

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	ELM LIBRARY (ELM) New Materials Shelf	HF 5415.5 Luc (Browse shelf (Opens below))	Available		H025733

Previous	No cover image available	No cover image available			No cover image available		No cover image available	Next
Previous	HF5415.5 Jaf Join the conversation : how to engage marketing-weary consumers with the power of community, dialogue, and partnership /	HF5415.5 Jon Lead with your customer : transform culture and brand into world-class excellence /	HF 5415.5 Kam 10 steps to successful customer service /	HF 5415.5 Luc Customer service : skills for success /	HF5415.5 Mar Quality customer service : satisfy customers - it's everybody's job /	HF 5415.5 Paz Salesforce service cloud for dummies /	HF5415.5 Pee Customer relationship management /	Next

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