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Services marketing : integrating customer focus across the firm / Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler

By: Zeithaml, Valarie AContributor(s): Bitner, Mary Jo | Gremler, Dwayne D | EMOPublication details: McGraw-Hill Education 2018Edition: 7th edISBN: 9781260083521Subject(s): Service industries - Marketing | Customer services | MarketingLOC classification: HD | 9980.5

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP ACADEMY (HA) New Materials Shelf	HD 9980.5 Zei (Browse shelf (Opens below))	Available		H025790

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