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Customers.com : how to create a profitable business strategy for the Internet and beyond / Patricia B. Seybold with Ronni T. Marshak.

By: Seybold, Patricia BContributor(s): Marshak, Ronni TPublication details: Times Business 1998Subject(s): Customer services - Communication systems | Internet marketing | World Wide Web (Information retrieval system) | Internet (Computer network)LOC classification: HF5415.5 | Sey.

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Item type	Current library	Call number	Status	Date due	Barcode
Open Book Shelf	HELP UNIVERSITY (HU) New Materials Shelf	HF5415.5 Sey. (Browse shelf (Opens below))	Available		H007654

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Previous	HF5415.5 Mac. Total access : giving customers what they want in any anytime, anywhere world /	HF5415.5 Rob. Customer relationship management : how to turn a good business into a great one ! /	HF5415.5 Ser. Service quality : new directions in theory and practice /	HF5415.5 Sey. Customers.com : how to create a profitable business strategy for the Internet and beyond /	HF5415.5 Sha. Revolutionize your customer experience /	HF5415.5 Smi. Meeting customer needs /	HF5415.5 Ste. Customer service on the Internet : building relationships, increasing loyalty, and staying competitive /	Next

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