Customer service on the Internet : building relationships, increasing loyalty, and staying competitive / Jim Sterne.
Publication details: J. Wiley 2000Edition: 2nd edSubject(s): Customer services - Communication systems | Internet marketing | World Wide Web (Information retrieval system) | Internet (Computer network)LOC classification: HF5415.5 | Ste.| Item type | Current library | Call number | Status | Date due | Barcode |
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ELM LIBRARY (ELM) New Materials Shelf | HF5415.5 Ste. (Browse shelf (Opens below)) | Available | H007656 | |
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HELP UNIVERSITY (HU) New Materials Shelf | HF5415.5 Ste. (Browse shelf (Opens below)) | Available | H007657 |
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