Peelen, Ed <br/><br/>
Customer relationship management / 
Ed Peelen 
 -  Prentice Hall/Financial Times  2005 
<br/><br/>16381 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations - Management
<br/><br/><label>LC Class. No.: </label>HF5415.5  / Pee