TY - GEN AU - Shoemaker, Stowe AU - Lewis, Robert C. AU - Yesawich, Peter C. TI - Marketing leadership in hospitality and tourism : strategies and tactics for competitive advantage AV - TX911.3 M3Sho PY - 2007/// PB - Pearson/Prentice Hall KW - Hospitality industry - Marketing N1 - 16415 ER -