Quality management / 
Howard S. Gitlow ... [et al.] 
 - 3rd ed. 
 -  McGraw-Hill  2005 
<br/><br/>16485 
<br/><br/> Includes CD-ROM 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality control - Statistical methods
<br/><br/><label>LC Class. No.: </label>TS156  / Qua