Azevedo, Abaete de <br/><br/>
Customer obsession : how to acquire, retain, and grow customers in the new age of relationship marketing / 
Abaete de Azevedo and Ricardo Pomeranz 
 -  McGraw-Hill  2008 
<br/><br/>16486 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumers<br/>Marketing<br/>Customer relations
<br/><br/><label>LC Class. No.: </label>HC79  / C6Aze