Bly, Robert W. <br/><br/>
(The) encyclopedia of business letters, faxes, and e-mail : features hundreds of model letters, faxes, and e-mail to give your business writing the attention it deserves / 
Robert W. Bly and Regina Anne Kelly 
 -  Career Press  2009 
<br/><br/>17083 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Commercial correspondence - Handbooks, manuals, etc.<br/>Memorandums - Handbooks, manuals, etc.<br/>Electronic mail messages - Handbooks, manuals, etc.
<br/><br/><label>LC Class. No.: </label>HF5721  / Bly