Yang, Kai <br/><br/>
Design for six sigma for service / 
Kai Yang 
 -  McGraw-Hill  2005 
<br/><br/>17211 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries - Management<br/>Six Sigma (Quality control standard)<br/>Service industries - Quality control - Statistical methods<br/>Quality control - Statistical methods
<br/><br/><label>LC Class. No.: </label>HD9980.5  / Yan