TY  - GEN
AU  - Parmenter, David
TI  - Key performance indicators : developing, implementing, and using winning KPIs
AV  - HF5549.5 P37Par
PY  - 2010///
PB  - J. Wiley
KW  - Performance technology
KW  - Performance standards
KW  - Organizational effectiveness
N1  - 18670
ER  -