TY  - GEN
AU  - Conlow, Rick
AU  - Watsabaugh, Doug
TI  - SuperSTAR customer service : it's all about C.A.R.E.
AV  - HF5415.5 Con
PY  - 2009///
PB  - Axzo Press
KW  - Customer services
KW  - Customer relations
N1  - 19193
ER  -