TY - GEN AU - Moseley, James L. AU - Dessinger, Joan C. TI - Handbook of improving performance in the workplace : volume three : measurement and evaluation AV - HF5549.5 P37Han PY - 2010/// PB - International Society for Performance Improvement/Pfeiffer KW - Performance technology KW - Employees, Training of N1 - 19258 ER -