TY  - GEN
AU  - Tsiptsis, Konstantinos
AU  - Chorianopoulos, Antonios
TI  - Data mining techniques in CRM : inside customer segmentation
AV  - HF5415.5 Tsi
PY  - 2009///
PB  - J. Wiley
KW  - Customer relations - Management - Data processing
KW  - Customer relations - Management
KW  - Data mining
N1  - 19400
ER  -