TY  - GEN
AU  - Johnson, H. Thomas.
TI  - Revelance regained : from top-down control to bottom-up empowerment
AV  - HD31 Joh.
PY  - 1992///
PB  - Free Press
KW  - Industrial management
KW  - Management information systems
KW  - Customer relations
KW  - Total quality management
KW  - Managerial accounting
KW  - Competition
N1  - 4241
ER  -