TY - GEN AU - Taylor, Eric AU - Riklan, David TI - Mastering the world of selling : the ultimate training resource from the biggest names in sales AV - HF5439.8 Tay PY - 2010/// PB - J. Wiley KW - Sales personnel - Training of KW - Selling KW - Customer relations KW - Interpersonal communication N1 - 19866 ER -