TY - GEN AU - Cheldelin, Sandra I. AU - Lucas, Ann F. AU - Academic administrator's guide to conflict resolution TI - (The) Jossey-Bass academic administrator's guide to conflict resolution AV - LB2331.68 Che PY - 2004/// PB - Jossey-Bass KW - College personnel management - United States KW - Conflict management N1 - 19966 ER -