TY  - GEN
AU  - Smith, Mari
TI  - (The) new relationship marketing : how to build a large, loyal, profitable network using the social web
AV  - HF5415.55 Smi
PY  - 2011///
PB  - J. Wiley
KW  - Relationship marketing
KW  - Customer relations
KW  - Social networks
N1  - 21253
ER  -