TY  - GEN
AU  - Harrington, H. J.
TI  - Business process improvement : the breakthrough strategy for total quality, productivity, and competitiveness
AV  - TS156 Har.
PY  - 1991///
PB  - McGraw-Hill
KW  - Quality control
KW  - Production management - Quality control
N1  - 4596
ER  -