TY  - GEN
AU  - Dickstein, Dennis I.
AU  - Flast, Robert H.
TI  - No excuses : a business process approach to managing operational risk
SN  - 9780470227534
AV  - HD 61
PY  - 2009///
PB  - J. Wiley
KW  - Risk management
KW  - Management
KW  - Corporate culture
KW  - Business - Data processing - Management
N1  - 22140
ER  -