TY  - GEN
AU  - Mayer, Bernard
TI  - (The) dynamics of conflict : a guide to engagement and intervention
SN  - 9780470613535
AV  - BF 637
PY  - 2012///
PB  - Jossey-Bass
KW  - Conflict (Psychology)
KW  - Conflict management
KW  - Negotiation
KW  - Problem solving
N1  - 22430
ER  -