Kamin, Maxine <br/><br/>
10 steps to successful customer service / 
Maxine Kamin 
 -  ASTD Press  2010 
<br/><br/>22454 
<br/><br/><label>ISBN: </label>9781562865900 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service
<br/><br/><label>LC Class. No.: </label>HF  / 5415.5