TY - GEN AU - Glazer, Hillel TI - High performance operations : leverage compliance to lower costs, increase profits, and gain competitive advantage SN - 9780132779883 AV - HD 58.9 PY - 2012/// PB - Pearson/FT Press KW - Organizational effectiveness KW - Systems engineering KW - Cost KW - Profit N1 - 22683 ER -