TY - GEN AU - Hill, Arthur V. TI - (The) encyclopedia of operations management : a field manual and glossary of operations management terms and concepts SN - 9780132883702 AV - HD 38.5 PY - 2012/// PB - FT Press KW - Business logistics - Handbooks, manuals, etc KW - Production management - Handbooks, manuals, etc N1 - 22685 ER -