TY  - GEN
AU  - Blount, Jeb
TI  - People love you : the real secret to delivering legendary customer experiences
SN  - 9781118433249
AV  - HF 5415.5
PY  - 2013///
PB  - J. Wiley
KW  - Customer services
KW  - Customer relations
N1  - 22927
ER  -