TY  - GEN
AU  - Roman, Kenneth
AU  - Raphaelson, Joel
TI  - Writing that works : how to communicate effectively in business : e-mail, letters, memos, presentations, plans, reports, proposals, resumes, speeches
SN  - 9780060956431
AV  - PE 1479
PY  - 2000///
PB  - HarperResource
KW  - English language - Business English
KW  - English language - Rhetoric
KW  - Business writing
N1  - 23095
ER  -