TY  - GEN
AU  - Whatling, Tony
TI  - Mediation skills and strategies : a practical guide
SN  - 9781849052993
AV  - BF 637
PY  - 2012///
PB  - Jessica Kingsley
KW  - Mediation - Psychological aspects
KW  - Conflict management
N1  - 23133
ER  -