TY  - GEN
AU  - Waldron, Vincent R.
AU  - Kassing, Jeffrey W.
TI  - Managing risk in communication encounters : strategies for the workplace
SN  - 9781412966672
AV  - HD 30.3
PY  - 2011///
PB  - Sage Publications
KW  - Communication in organizations
KW  - Interpersonal communication
KW  - Business communication
KW  - Risk - Sociological aspects
KW  - Conflict management
N1  - 23138
ER  -