Franz, Peter <br/><br/>
Value-driven business process management : the value-switch for lasting competitive advantage / 
Peter Franz, Mathias Kirchmer 
 -  McGraw-Hill  2012 
<br/><br/>23345 
<br/><br/><label>ISBN: </label>9780071791717 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business - Data processing - Management<br/>Management information systems<br/>Value analysis (Cost control)<br/>Organizational effectiveness
<br/><br/><label>LC Class. No.: </label>HF  / 5548.2